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Delivery
Free delivery is available to all UK mainland delivery addresses only.
Standard Delivery
Standard delivery means that we will ship your Garage Door for Free. Delivery times can vary from door to door, depending on whether your door is a stock item or will be made to order. The average delivery time is 2-3 weeks. Please allow up to 8 weeks.
The Garage Door Co will keep you informed at every stage of your order, and will call you prior to delivery to make suitable arrangements.
Please read our terms of delivery and familiarise yourself with the Door delivery process:
- It is essential that someone is at the delivery address to check the products and sign for the delivery. In some cases drivers may need assistance with offloading garage doors. We will contact by telephone prior to the delivery to notify you of the delivery time and date.
- Please provide us with a day time telephone number so that we can contact you if necessary. Working days are classified as Monday to Friday excluding bank holidays.
- If you are not at home when your goods are delivered we will charge an abortive delivery cost of £25. Delivery times are always confirmed with you before goods are dispatched.
- If your goods are incorrect, faulty or damaged on delivery you have the option to receive a replacement or a full refund should a suitable replacement not be available, providing we are notified within 24 hours of delivery. You must check that the door is not damaged before signing for the delivery.
You must provide us with the full delivery address including post code and a contact name and phone number.
We will provide you with 24 hours notice of delivery.
All deliveries will be made by heavy goods vehicles i.e. 28 feet long by 13'4" high. If the access is impossible then an attempt to deliver the item locally will be made or the item will be returned incurring a return fee.
You must provide us with assistance to offload the garage doors and sign the Proof of Delivery.
If there is no assistance available to help with offloading, then the item will be dropped on or as near as possible to the property. We will still require you or an authorised representative to sign for the delivery.
Geographical Delivery Information
Unfortunately We CANNOT deliver to any of the following Postcodes or areas.
- LL
- SY
- KW
- IM
- ZE
- HS
- IV
- All the Scottish islands. (We will deliver to the nearest mainland address you provide)
- Isle Of Wight
We ARE able to deliver to the following areas of Northern Ireland only:
- ANTRIM
- ARMAGH
- BALLYMENA
- BANBRIDGE
- BELFAST
- CARRICKFERGUS
- CRAIGAVON
- LARNE
- LISBURN
- NEWRY & MOURN
- NEWTONABBEY
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